I need more time to really say, but so far it seems pretty good. I have listened to my complete recordings yet, but what I have listened to are very clear and I can understand what is being said. Im a Business Analyst and must have good notes so it comes in handy to have the recording and know I dont have to capture every detail on the call because I know I can go back and listen to the recording. It takes a lot of stress off me knowing I have the recording for backup. Now as long as the whole recording is there and as long as it doesnt fail me, life will be good. If I could get something to transcribe it for me, then life will be perfect. I am a bit confused about whether or not there is a monthly fee after the initial purchase. It says unlimited recordings for a year so Im thinking theres no fee until maybe a year down the road, and if so, I hope its not going to be a horrendous fee, otherwise Ill have to drop it and start looking again.